Privacy Policy – Starship Seeds

Effective Date: March 15, 2003
Issued by StarShip Seeds Inc.

At StarShip Seeds, protecting your privacy is not just a legal obligation—it’s a core part of the trust we build with our customers. This Privacy Policy outlines how we collect, use, store, and protect the personal information of individuals (“Users”) who visit or interact with www.starshipseeds.com (“Site”). This policy applies to all products and services offered by StarShip Seeds Inc.

1. Personal Information Collection

We may collect personal identification information from Users in a variety of ways, including—but not limited to—when you visit our Site, place an order, subscribe to our newsletter, fill out a contact form, or engage with other features we make available. The personal information we may request includes your:

Full name
Email address
Mailing/shipping address
Phone number
Payment and billing information

Users may choose to visit the Site anonymously. Personal data is collected only when voluntarily submitted. However, certain services—such as processing an order—require the submission of personal information.

2. Non-Personal Information Collection

We may collect non-personal identification information automatically during User interaction with our Site. This data may include your browser type, operating system, internet service provider, IP address, and general site usage behavior. This information is used strictly for analytics and website improvement.

3. Use of Cookies

Our Site may use “cookies” to enhance User experience. Cookies are small data files stored on your device by your browser to keep track of preferences and activities. Users can choose to configure their browsers to refuse cookies or alert them when cookies are being sent. Please note that disabling cookies may limit the functionality of certain parts of the Site.

4. How We Use Your Information

StarShip Seeds collects and uses User information for the following purposes:

To Process Orders: Information you provide when placing an order is used solely to fulfill that order.
To Improve Customer Service: Your information helps us respond more effectively to your inquiries and support needs.
To Personalize the User Experience: We may use data to understand how Users as a group interact with our services and content.
To Improve Our Website: We continually strive to enhance our Site offerings based on user feedback and usage data.
To Send Periodic Emails (with consent): Users who opt in to our mailing list may receive updates, product news, and promotions. You may unsubscribe at any time by following the instructions included in each email.

We do not sell, trade, or rent Users’ personal identification information to others. Information is only shared with third-party services as necessary to process transactions (e.g., payment processors, shipping carriers) and always under strict confidentiality agreements.

5. Delivery Guarantee

At StarShip Seeds, we stand behind every order with a Guaranteed Delivery Policy. If your shipment is lost in transit, not delivered, or seized by customs in a region where seed delivery is legal, we will resend your order once at no additional cost. This guarantee is subject to accurate shipping information and local legal compliance.

6. How We Protect Your Information

We adopt industry-standard data collection, storage, and processing practices to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All data exchanged on the Site is encrypted via SSL (Secure Socket Layer) technology.
Our Site is regularly monitored for PCI compliance and security vulnerabilities.
Payment details are processed through secure third-party payment gateways; we do not store full credit card information on our servers.

7. Changes to This Privacy Policy

StarShip Seeds reserves the right to modify or update this Privacy Policy at any time. When changes are made, we will revise the “Effective Date” above and may notify users via email or on the Site homepage. We encourage Users to review this page regularly for any updates.

8. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy and our Terms and Conditions. If you do not agree with this policy, please refrain from using the Site. Continued use of the Site following any changes to this policy will be deemed as your acceptance of those changes.

For questions, data requests, or removal inquiries, please contact us at:
📧 info@starshipseeds.com
🌐 www.starshipseeds.com