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FAQ

🌟 StarShip Seeds – Frequently Asked Questions

1. Is it legal to purchase cannabis seeds from StarShip Seeds?

Yes. Under the 2018 Farm Bill, hemp seeds are federally legal in the U.S. However, cannabis laws vary by region. Please check your local laws before purchasing or germinating seeds.

2. What is your refund or exchange policy?

All sales are final. We do not offer refunds or exchanges once an order has been processed and shipped. If you experience an issue, our support team is ready to help.

3. Where do you ship from?

We ship all orders from our facility in Canada.
Estimated delivery time:

4. What if my seeds don’t germinate?

If your germination rate is below 80%, let us know! Send us a brief description of your process and photos if possible. We’ll help troubleshoot and may provide support options.

5. Do you offer free seeds or promotions?

Yes! We include free seeds with most qualifying orders and run frequent promotions. Sign up for our newsletter to stay in the loop.

6. Do you offer free shipping?

Yes, orders over $200 CAD qualify for free standard shipping across Canada, the USA, and eligible international destinations.

7. Can I share photos of my plants?

Absolutely! Send us your best grow shots at info@starshipseeds.com with your order number. You may even be featured on our social media!

8. Do you have a wholesale program?

Yes, we partner with retailers worldwide. Visit our Wholesale Registration Page to apply and get access to bulk pricing.

9. How can I track my order?

As soon as your order ships, you’ll receive an email with a tracking number. You can track it online through the provided carrier.

10. What kind of packaging do you use?

We use stealthy, discreet packaging with no cannabis branding to ensure privacy and security for all our customers.

11. Do you ship internationally?

Yes, we ship worldwide where permitted. International orders require a minimum of $200 CAD. Please note: we cannot guarantee delivery or germination for international shipments due to customs regulations.

12. What payment methods do you accept?

We currently accept: